Digital & Ecommerce Consultant

Turning digital
complexity into
clarity

25+ years building ecommerce operations, managing international teams, and delivering digital platforms for brands including VELUX, Louis Poulsen, and Georg Jensen. Available for freelance assignments, interim leadership, and advisory engagements.

25+
Years in digital
€200+M
Ecommerce revenue driven
35+
Markets managed
3
Global brands led
About

Experience you can put to work immediately

I have spent close to three decades at the intersection of digital strategy, ecommerce operations, and people management, delivering results for brands such as Louis Poulsen, Georg Jensen, Scandlines, and VELUX.

"I succeed through people, driven by curiosity, determination, and a structured approach to my work."

Whether you need someone to lead a complex platform rollout, build and manage a cross-border team, or bring order to your product data and digital assets, I bring the full picture: strategic thinking, hands-on delivery, and the calm to hold it together under pressure.

I have managed multiple simultaneous projects across organisations through constant change, including four rounds of restructuring at Louis Poulsen — earning the trust of colleagues and C-suite stakeholders throughout.

Leadership Ecommerce PIM / DAM Project Management Stakeholder Management Cross-cultural Collaboration Interim Management Team Development Calm Under Pressure
Languages
Danish — native  ·  English — expert  ·  German — experienced
Based in
Greve, Denmark — available to work across Europe
Education & Training
Agile Project Management, Mannaz (2018)  ·  Coaching Certificate, Mannaz (2007)  ·  Markedsføringsøkonom, Lollands Handelsskole (1992)
Leadership Profile
People-first leader with a natural eye for individual potential. Thrives with complexity and maintains overview, coordinates multiple threads, and finds a path forward even when things look overwhelming.
Personality assessment
TT38 Talent Profile, top talents: Developing, Responsible, Coordinating, Problem Solving, Goal oriented, with a drive to gather knowledge and create harmony in teams.
What I do

Services

From interim leadership to advisory engagements — I work across the full stack of digital commerce: strategy, systems, people, and delivery.

01
Ecommerce Strategy & Operations

DTC and BTB ecommerce rollouts, platform selection, conversion optimisation, and international expansion. I have launched ecommerce in Scandinavia, the US, Japan, and across Europe — growing revenue from under €1M to €57M+.

02
PIM, DAM & Content Systems

Structuring product information and digital assets so they flow cleanly into websites, marketplaces, and partner ecosystems. I bridge the gap between business needs and technical implementation — from architecture to day-to-day governance.

03
Website Localisation & Market Expansion

Managing multilingual, multi-market websites at scale — including 35+ localised sites for VELUX. Editorial workflows, translation pipelines, and content governance that keep sites consistent and on-brand globally.

04
Digital Project & Programme Management

End-to-end delivery of complex digital projects: platform builds, system integrations, agency management, and stakeholder alignment from team level to C-suite. Comfortable with 8-figure CAPEX budgets and multi-year roadmaps.

05
People & Team Leadership

Building, developing, and managing international digital teams — in-house staff, freelancers, and offshore resources across Denmark, Hungary, India, and beyond. I coach for growth, not just delivery.

06
Interim Management

Available as interim Head of Digital or Ecommerce Manager — stepping in to lead teams, hold the roadmap, and keep delivery moving while you find your permanent solution. No ramp-up time wasted.

Platforms & technologies I have worked with
Salesforce Commerce Cloud Salesforce Marketing Cloud Sitecore SAP Perfion PIM Keyshot DAM Adyen PowerBI Google Analytics Agile / Scrum CRM ERP Integration Custom 3D Configurators BTB Partner Portals EpiServer / Optimizely
Career

Selected experience

2025 – 2026
Global Content Team Manager
VELUX · Hørsholm, Denmark
Interim cover for a colleague's maternity leave. Responsible for content accuracy and consistency across 35+ localised websites globally. Led an international team spanning Denmark, Hungary, and India. Member of the Group Customer Experience Unit and Marketing Management team, PIM/DAM integration between websites and backend systems.
People Management Content Strategy PIM / DAM Localisation
2021 – 2025
Head of Digital & PIM
Louis Poulsen · Copenhagen, Denmark
Global responsibility for louispoulsen.com, supporting systems, and integrations across PIM, DAM, CRM, and ERP. Led rollout of Partner Portal and DTC omnichannel commerce in Europe, USA, and Japan, owned the launch of the US Trade setup, and the transition to Salesforce Marketing Cloud.
Digital Strategy PIM / DAM Salesforce International Expansion BTB Ecommerce DTC Ecommerce
2017 – 2021
Digital Project Manager & Product Owner
Louis Poulsen · Copenhagen, Denmark
Rebuilt louispoulsen.com from the ground up — defining architecture, systems, vendors, and project roadmap. Rolled out DTC ecommerce across Scandinavia, Europe, and the US, growing revenue to more than 5% of total revenue. Concurrently launched BTB ecommerce handling over 50% of total revenyue. Managed an 8-figure CAPEX budget across multiple years.
Platform Rebuild DTC Ecommerce BTB Ecommerce Product Owner CAPEX Management
2014 – 2017
Project Manager → Head of Global Online & Ecommerce
Georg Jensen · Copenhagen, Denmark
Progressed from project focus to total ownership of global online and ecommerce. Managed a team of 10 and led negotiations with Salesforce on Commerce Cloud transition. Reported directly to C-level on digital programme progress and roadmap delivery.
Global Ecommerce Salesforce Commerce Cloud C-level Reporting Team Management
2009 – 2014
Project Manager → Ecommerce Manager
Scandlines · Copenhagen, Denmark
Developed and grew Scandlines.dk and Bordershop.dk, progressing from project management to full ownership of the ecommerce channel and its external development partners.
Ecommerce Growth Partner Management
1998 – 2009
Business Development · Product Manager · Analytics Manager
Eniro / Deducta Analytics · Denmark
Over eleven years across Eniro and Deducta Analytics: starting in business development and UX, progressing to Product Manager for eniro.dk and krak.dk with Nordic cooperation responsibility, then leading the analytics team at Deducta delivering insights for external clients and an in-house online marketing division.
Product Management Web Analytics Traffic Growth Nordic Cooperation
Beyond the Brief

Independent creative publishing

Alongside consultancy work, I am an independent writer, publisher, and producer of roleplaying game supplements — published under my own name across five licensed game systems from Free League Publishing.

The creative work and the professional work are more connected than they might appear: world-building demands structured thinking, narrative clarity, and the discipline to make something worth publishing for a real audience.

Writing & Publishing
RPG Supplements

I write scenario expansions, GM guides, and lore supplements for tabletop roleplaying games — creating original characters, locations, mechanics, and narrative frameworks that complement official published campaigns. Each supplement is a standalone published product, available on DriveThruRPG.

The One Ring Coriolis: The Great Dark Alien RPG Twilight: 2000 VAESEN
View on DriveThruRPG →
Audio Production
Podcast

I produce podcasts connected to the RPG supplements — combining scripted narrative content with AI-assisted voice production via ElevenLabs. Available on Spotify and Apple Podcasts. A practical exploration of what independent creators can build with the tools now available.

Spotify Apple Podcasts ElevenLabs Claude.ai
Art Direction
AI-Assisted Illustration

All supplement illustrations are created using Midjourney — directing the visual language of each publication to match the tone of the game system, from the atmospheric dread of Alien to the melancholic beauty of Middle-earth. An exercise in creative direction without a budget for commissioned art.

Midjourney Visual Direction Publishing Layout
Community
The RPG Writing Practice

Writing for a niche, passionate audience with strong existing expectations is excellent discipline. Every supplement must earn its place at the table alongside official material — which means clarity of purpose, attention to tone, and genuine usefulness for the people who will actually use it.

Free League Publishing Licensed IP Community Content

"The same instincts that make a good digital leader — structured thinking, audience empathy, iterative delivery — make a good creative publisher."

Published systems
5 games
Contact

Let's talk

Available for freelance assignments, interim roles, and advisory engagements. Based in Greve, Denmark — working across Europe and beyond.

Location
Greve, Denmark
Response time
Typically within 24 hours

"Even though your time with us has been temporary, your impact has truly not been."

Tina Olsen · Management Team, GCXU, VELUX
Current availability
Freelance assignments Available for project-based work across digital strategy, ecommerce, and PIM/DAM.
Interim management Available as interim Head of Digital, Ecommerce Manager, or Team Manager. Can step in quickly.
Advisory & consulting Available for strategic advisory engagements, platform reviews, and team assessments.
Full-time employment Open for permanent positions.